Privacy Policy

1. Introduction

At Liborra, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this policy carefully.

2. Information We Collect

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our services
• To process transactions and send notifications
• To verify user identity and prevent fraud
• To match seekers with appropriate providers
• To facilitate communication between users
• To improve our services and user experience
• To send marketing communications (with your consent)
• To comply with legal obligations
• To resolve disputes and enforce our policies

4. Information Sharing

We may share your information in the following circumstances:

• Between Users: Profile information is visible to other users when booking services
• Service Providers: Third-party services that help us operate (payment processors, verification services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly agree to share information

We do not sell your personal information to third parties.

5. Location Data

We collect location data to match seekers with nearby providers and to facilitate service delivery. Your exact address is only shared with providers after booking confirmation. You can control location permissions through your device settings, but this may limit functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing through certified providers
• Regular security audits and updates
• Limited access to personal information by employees
• Multi-factor authentication options

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

To exercise these rights, contact us at privacy@liborra.com

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected data from someone under 18, we will take steps to delete that information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After account deletion, some information may be retained for legal, tax, or business purposes, typically for 7 years.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: